cailinmaith
Level 1 (0 points)

Q: iMessage Sync issue

Hi - My iMessages have not been syncing to my mac since 2-12-15. I have tried logging out/in ... switching off / on ... all to no avail

any suggestions

thanks

Posted on Dec 6, 2015 2:59 PM

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cailinmaith

Q: iMessage Sync issue

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  • by Eric Root,

    Eric Root Eric Root Dec 7, 2015 11:17 AM in response to cailinmaith
    Level 9 (72,268 points)
    iTunes
    Dec 7, 2015 11:17 AM in response to cailinmaith

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Quit the application.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.iChat.plist.  Move the .plist to your desktop.

     

    Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.

    If the application is the same, return the .plist to where you got it from, overwriting the newer one.

     

    If that doesn’t work, repeat the above but delete the com.apple.imagent.plist

     

    Thanks to leonie and Ralph Johns (UK) for some information contained in this.