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Helpful answers
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Dec 6, 2015 10:51 PM in response to winwon11by Niel,If you're still in the free trial period, click here and follow the instructions before it expires. If you actually got charged(as opposed to just needing to supply a payment method), contact Apple.
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Dec 6, 2015 10:57 PM in response to Nielby winwon11,Actually I have used free trial version four month ago. I have checked your I Tune collection have my favour singers. However, when I paid the Apple Music membership free. I find out my favour singer is not available in Hong Kong and only in Japan. That's very disappointing, I thought Apple music is just same I tune version.
Anyway, please give me some solution to return my money.
Thanks,
Jeffrey
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Dec 6, 2015 10:59 PM in response to winwon11by Niel,Contact Apple as described above. If a credit card got charged and you absolutely must do so, dispute the charge; this may result in your Apple ID being disabled.
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Dec 6, 2015 11:09 PM in response to Nielby winwon11,How do I contact them? What is the direct line?
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