HT204308: Find the serial number of your Apple hardware product
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Q: Keyboard is not recognised during start up on Mac
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Dec 8, 2015 9:04 AMby mario49,Greetings fivechance,
Thank you for using Apple Support Communities. It seems like your keyboard is not being recognized by the computer. I would recommend you read this article, it may be able to help troubleshoot the issue.
If your Apple wireless mouse, keyboard, or trackpad aren't working as expected - Apple Support
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