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Helpful answers
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Dec 8, 2015 7:50 PM in response to soe wai lyianby Jason L,★HelpfulHi soe wai lyian,
Welcome to Apple Support Communities.
If I understand correctly, your MacBook Pro stops responding and displays a blank black screen when visiting specific webpages. Try taking a look at the article linked below and running through the isolation and troubleshooting tips that it provides.
Cheers.
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Dec 8, 2015 7:56 PM in response to Jason Lby soe wai lyian,Everything still works, even I am using video call, the screen goes black when I open google map, but my friend can still see me and we can still talk. It looks like the only problem is nothing displayed on my screen but they are still working. Another things I noticed is when I opened google map, it goes black and when I open some websites with lots of advertisement, it goes black but after like 10 seconds, the screen appeared again.
So it could be software problem or hardware problem?
Thanks you.
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Dec 13, 2015 6:26 AM in response to soe wai lyianby Jason L,Thank you for using the Apple Support Communities. Due to the nature of the video issue with your MacBook Pro, you may find more information by using another one of these Apple support resources - https://getsupport.apple.com/GetproductgroupList.action.
