king0367

Q: No sound is coming from my iPhone 6 speakers

Hello--

 

As of about 10:00 PM on Saturday night (Dec. 5), my phone stopped making any sounds.  No text message sounds, no keyboard click noises, music doesn't play through the speakers, etc.--nothing.  I didn't do anything to the phone to cause this (drop it, etc.); it just spontaneously stopped making noise.

 

I've done all the checks to make sure I don't have volume turned off:

  • silent mode is not on;
  • "do not disturb" is not on;
  • volume is turned all the way up.

(there is no "user error" issue here!!)

 

The only way you can hear anything is if the earbuds are plugged in.  I just got this phone in August so I am hoping it is not already defective.  Does anyone have any suggestions as to what might be wrong and how I might be able to troubleshoot it/fix it at home (vs. taking it in to the Apple store)?

iPhone 6, iOS 9.1

Posted on Dec 7, 2015 8:58 AM

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Q: No sound is coming from my iPhone 6 speakers

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