Pjnerren

Q: iTunes mess

MY husband just bought a new I phone today at att. They logged into the iCloud account. Now all of mine and his contacts have merged on both phones. I logged out of iTunes from both phones. Then deleted a contact from my phone. It deleted off both. What can I do to keep contacts on phones but be able to delete without taking it off the other phone. We don't have but one account.

iPhone 6s, iOS 9.1

Posted on Dec 7, 2015 6:51 PM

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Q: iTunes mess

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  • by norm123,

    norm123 norm123 Dec 9, 2015 6:52 AM in response to Pjnerren
    Community Specialists
    Dec 9, 2015 6:52 AM in response to Pjnerren

    Hi Pjnerren,

    I understand that you and your husbands contacts are now merged on the one iCloud account that you share. The best way you are going to solve this is setting up an iCloud account for your husband. 

    To do this, start with signing out of iCloud on his iPhone. When he does this, he will have the option to keep the data that was sync to iCloud. The first article will talk about changing feature and how to sign out. Just make sure to keep the data when signing out of iCloud.

    iCloud: Change iCloud feature settings
    https://support.apple.com/kb/ph2613​


    Once that is done, go through the process of creating an iCloud for him. Once you create an iCloud account for him and have singed in, you will be able to remove any contacts that are not his. This will no longer remove the contacts from your iPhone. The steps to create an iCloud account are outline in the next article.  

    Setup iCloud iOS
    http://www.apple.com/icloud/setup/ios.html


    Finally, the last part. I assume that your are using the one Apple ID for purchases. If that is the case, you can sign in at Settings > iTunes and App Stores with your iCloud account. This will make it to where you can have the same purchase under your iCloud account but keep the personal data like contacts and calendars separate. Take a look at the last article below to talk about using different Apple ID and iCloud accounts on one device. 

    Set up your Apple ID for iCloud and iTunes
    https://support.apple.com/en-us/HT204053


    Let me know if this helps.

    Have a good day