CrayonEater
Level 1 (0 points)

Q: Do iTunes/iCloud backups save the recent calls and texts?

Hey All,

 

I need to restore the iPhone but need to keep the recent texts and phone calls.

 

Also, do settings become saved as well?

 

Thanks.

CrayonEater

iPhone 6, iOS 9.1, iCloud/iTunes

Posted on Dec 7, 2015 9:58 PM

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CrayonEater

Q: Do iTunes/iCloud backups save the recent calls and texts?

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  • Helpful answers

  • by sberman,

    sberman sberman Dec 7, 2015 10:21 PM in response to CrayonEater
    Level 8 (40,235 points)
    Dec 7, 2015 10:21 PM in response to CrayonEater

    Texts are preserved in iTunes or iCloud backups, but telephone call history is not.

     

    You might contact your cellular carrier for a history of previously made telephone calls.

  • by rockmyplimsoul,

    rockmyplimsoul rockmyplimsoul Dec 7, 2015 10:29 PM in response to sberman
    Level 5 (7,197 points)
    iTunes
    Dec 7, 2015 10:29 PM in response to sberman

    sberman wrote:

     

    Texts are preserved in iTunes or iCloud backups, but telephone call history is not.

    Unless something's changed, I've restored from backups and always get my recent phone call history back.  If it makes any difference, I always backup to my computer, which is more comprehensive than an iCloud backup.

  • by sberman,

    sberman sberman Dec 7, 2015 10:54 PM in response to rockmyplimsoul
    Level 8 (40,235 points)
    Dec 7, 2015 10:54 PM in response to rockmyplimsoul

    Ah, OK. Personally I have never cared about a phone call history being saved on an iPhone. If ever I needed that information, I would get it from the cellular carrier's website.

     

    SInce this article suggests data stored in other cloud services is not backed up, I assumed that applied to phone call history. Sorry about misinforming and appreciate the information.

     

    About backups in iCloud and iTunes - Apple Support