Q: My iPhone 5c has shut down a few times and can only be rebooted to turn back on. It's done this a few times over the last four months, can anyone help?

Iphone 5c - capacity 5.2 GB - iOS 9.1

My iPhone 5c seems to shut down and can only be turned back on by rebooting it. It has happened a few times over the last four months when I bought the handset new and I'm just wondering whether I should return it??

It has done this twice when I have left it on charge overnight, which has been a pain due to my alarm not going off and being late for work....(not great)...so I need to sort something asap.

iPhone 5c, iOS 9.1

Posted on Dec 7, 2015 11:10 PM

I have this question too

Q: My iPhone 5c has shut down a few times and can only be rebooted to turn back on. It's done this a few times over the last four mon ... more

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by jason269,

jason269 Dec 9, 2015 9:04 AM in response to Doris...
Community Specialists

Dec 9, 2015 9:04 AM in response to Doris...

Hi, Doris.

Thank you for visiting Apple Support Communities.

I understand that your iPhone will intermittently power off unexpectedly. Intermittent issues can be difficult to troubleshoot, but let's try the troubleshooting steps in the article below.

If your iOS device restarts or displays the Apple logo unexpectedly

Cheers
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Q: My iPhone 5c has shut down a few times and can only be rebooted to turn back on. It's done this a few times over the last four months, can anyone help?

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by jason269,

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