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Q: I can't activate my iphone after carrier unlock

Hey guys,

 

I have an iPhone 5 locked on Tele2 Sweden, I called the mentioned Carrier and I unlocked it on their website and connected my phone to iTunes, but the message 'The sim card inserted is not supported'. I tried to restore my phone by recovery mode in iTunes, but it didn't work and an error -39 message is being displayed. I also called back the Carrier in Sweden and they confirmed me that my device is fully unlocked and I can use it with any sim card

 

If anyone knows what should I do now please let me know

iPhone 5, iOS 9

Posted on Dec 8, 2015 6:05 AM

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