Q: Everytime I want to download from Appstore and enter my apple id, it always say that could not be completed, but I entered a correct username and password.

Everytime I want to download from Appstore using my laptop (Macbook Air) and enter my apple id, it always say that could not be completed, but I entered a correct username and password. What should I do?

MacBook Air (13-inch, Early 2014)

Posted on Dec 8, 2015 6:46 AM

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Q: Everytime I want to download from Appstore and enter my apple id, it always say that could not be completed, but I entered a corre ... more

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by brenden dv,

brenden dv Dec 9, 2015 2:31 PM in response to gnllslntn
Community Specialists

Dec 9, 2015 2:31 PM in response to gnllslntn

Hi gnllslntn,

Sorry to hear you are having these issues. If you are having issues accessing or logging in to the iTunes Store or Mac App Store, you may find the troubleshooting steps outlined in the following article helpful:

If you can’t connect to the iTunes Store - Apple Support

Regards
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Q: Everytime I want to download from Appstore and enter my apple id, it always say that could not be completed, but I entered a correct username and password.

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by brenden dv,

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