LGGeiger

Q: Can't sign up for unroll.me

The iOS app unroll.me refuses to accept my iCloud email and password, giving me an error telling me to check their accuracy. I have done so several times and am certain I am entering correct information.

 

Has anyone had similar problems?  I've sent a help request to the unroll.me site, but so far no response.

 

(I would submit this to the iOS App community, but those choice are restricted to specific apps. There are no General iOS App or General iOS Communities I can find. This in itself is a problem.  I'm posting to the Using iPhone community as a possible alternative.)

iPhone 6, iOS 9.1

Posted on Dec 8, 2015 8:02 AM

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Q: Can't sign up for unroll.me

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  • Helpful answers

  • by KiltedTim,

    KiltedTim KiltedTim Dec 8, 2015 8:27 AM in response to LGGeiger
    Level 9 (55,021 points)
    iPhone
    Dec 8, 2015 8:27 AM in response to LGGeiger

    Contact the app developer for assistance. That's not an Apple product.

  • by razmee209,

    razmee209 razmee209 Dec 8, 2015 8:28 AM in response to LGGeiger
    Level 7 (32,904 points)
    Dec 8, 2015 8:28 AM in response to LGGeiger

    Sorry not an iphone or Apple issue since you're using a 3rd party app.

     

    Here the link to their support site https://unrollme.zendesk.com/hc/en-us

  • by LGGeiger,

    LGGeiger LGGeiger Dec 8, 2015 9:43 AM in response to razmee209
    Level 1 (7 points)
    Mac OS X
    Dec 8, 2015 9:43 AM in response to razmee209

    Thank you.  As I mentioned in my original post, I have sent them a help request but no reply.

     

    I simply thought other iPhone users might have had similar experiences and found solutions they could share.  Isn't this what the discussions forums are for? 

  • by JKosloski,

    JKosloski JKosloski Jan 4, 2016 5:36 PM in response to LGGeiger
    Level 1 (0 points)
    Jan 4, 2016 5:36 PM in response to LGGeiger

    For what it's worth I'm having the exact same issue and it's driving mad. I have 2-step verification so I created an app-specific password but even that didn't work. And to the helpful guys with "THAT'S NOT AN APPLE PRODUCT!" permanently in their clipboard, relax! It's not like the OP used up too much precious server bandwidth posting the question. This is a community. Believe it or not there are people here who actually like to try to help other people BECAUSE we're all using Apple products.

  • by CorroC,

    CorroC CorroC Feb 3, 2016 7:52 PM in response to JKosloski
    Level 1 (0 points)
    Feb 3, 2016 7:52 PM in response to JKosloski

    Hey all,
    Thought I'd share my current issue with unroll.me:

     

    The Unroll service worked fine for years for me, all the way up until it not working, a few months ago.
    Newsletters began landing directly into inbox... and at the same time, I stopped getting Unroll weekly digests.

     

    Unroll.me tech support concluded with:

     

    Cory,

    After looking into it, this issue is being caused by the IMAP server not accepting your iCloud login credentials. Without the proper credentials, the IMAP server will not allow you access into your account, which is why you are not able to sign up for an Unroll.Me account. This is something that is completely out of Unroll.Me's control, and not something we can influence.

    If you would like to try again, please make sure you are entering the correct email address + password combination, and please make sure you do not have 2-step verification enabled on your account (if you do have it enabled, you will need to create an app-specific password for Unroll.Me).

    Best,

    Arye | Unroll.me Support


    Preface for context: my original, primary Apple ID email address is*********(created during my young and unprofessional days) — I’ve since used ******** as an alias for years for everything email related, including newsletter sign-ups that Unroll.me used to sequester.


    I think my having 2 email addresses is causing an IMAP-related screwup somewhere within the datashare between Unroll.me and Apple/iCloud mail servers?

    I'd love to figure this out as Unroll.me was a daily blessing, and - quite simply - I need the **** service back before my inbox explodes.

     

    Any hardcore Apple/iCloud Mail Server experts have any advice?

     

    Thanks,

     

    Cory

     

    <Personal Information Removed by Host>

  • by amc228,

    amc228 amc228 Feb 15, 2016 4:15 PM in response to CorroC
    Level 1 (0 points)
    Feb 15, 2016 4:15 PM in response to CorroC

    I have had the same issues.  Used to work great for me, and suddenly stopped working.

     

    If you find out anything about how to fix it, I'd love to know!

  • by jimothyGator,

    jimothyGator jimothyGator Feb 24, 2016 12:28 PM in response to LGGeiger
    Level 1 (0 points)
    Feb 24, 2016 12:28 PM in response to LGGeiger

    I just signed up for Unroll.me using an app-specific password which I created just for this purpose. Others reported this did not work, but it worked for me, so you might want to give it another try. Make sure you create a new app-specific password, rather than re-use one you created for another purpose. Perhaps that's the difference.

     

    Using app-specific passwords - Apple Support

  • by Belushico,

    Belushico Belushico Aug 27, 2016 7:43 PM in response to LGGeiger
    Level 1 (4 points)
    Aug 27, 2016 7:43 PM in response to LGGeiger

    You will need to generate an apple specific ID. You can sign into https://appleid.apple.com and select "mange apple ID". Generate an app specific apple ID and use that as your password when you sign into the app.