dial assist mistake

hi, i am chinese iphone user. Before I update to ios 9, I can dial a chinese cell phone number (with the pattern of 1xx-xxxx-xxxx) directly even if i am aboard. they will add the +86 to my dial number then it becomes +86-1xx-xxxx-xxxx. Now, the dial assist only add a + to my number which becomes +1-xxx-xxx-xxxx, which is a canadian or US number. How can I solve this problem.

iPhone 6, iOS 9.2

Posted on Dec 8, 2015 9:52 PM

Reply
2 replies

Dec 10, 2015 9:14 AM in response to applenewid

Hi applenewid,
It sounds like you have Dial Assist enabled. That will help with making calls to the US. You can turn that off by going to Settings > Phone and toggle off Dial Assist. At that point you will want to add the number completely with the correct prefix.
International calls
http://help.apple.com/iphone/9/#/iph3c9941a7

iPhone and iPad: Using cellular networks while in another country
https://support.apple.com/en-us/HT201643

Have a good day

May 27, 2016 3:08 PM in response to norm123

Hi, norm123. I have another kind of problem. I live in the Netherlands, and the cell phone number are 9 digits, starting with 6. If I some one not in my contacts calls me, the number will be shown as +6XXXXXXXX, and the caller location will be Australia for +61, New Caledonia for +68 , etc. What is worse, I cannot dial them back directly, because I need to change the +6 to 06 or 00316. It is a nightmare since Apple ios does not support edit before dail. My phone is iphone 5 with ios 9.3.2. I have searched a few hours, and I still cannot find the so-called dial assist under my setting - Phone menu. Please help me!

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dial assist mistake

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