Kelsey_92

Q: I can't make my music available offline anymore through Apple Music.

I Just got a new phone and am unable to make music available offline. Any ideas?

iPhone 6s, iOS 9.2

Posted on Dec 9, 2015 3:28 AM

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Q: I can't make my music available offline anymore through Apple Music.

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  • by Allen A,

    Allen A Allen A Dec 10, 2015 11:55 AM in response to Kelsey_92
    Community Specialists
    Dec 10, 2015 11:55 AM in response to Kelsey_92

    Hi Kelsey_92,

     

     

    If you're having trouble with the process of making music available offline for your new iPhone, make sure that you're following the steps outlined below.

    Download songs, albums, and playlists to listen to offline

    You can download songs, albums, or playlists to your device so that you can listen to them when you're not connected to the Internet.* You must download songs, albums, or playlists on each device that you want to use for offline listening.

    *You can download music on up to 10 devices. These songs are accessible only during your Apple Music membership.

    On your iPhone, iPad, or iPod touch

    1. In the Music app, find the item that you want to download.
    2. Tap the More Options icon   to the right of the song, album, or playlist name.
    3. Tap Download.

    Songs and albums appear under My Music > Library. Playlists appear under My Music > Playlists.

    View just songs, albums, and playlists that you downloaded to your device

    • iPhone, iPad, and iPod touch: In the My Music tab, tap Library. Then tap any of the different views (Artists, Albums, etc.), and turn on Only Offline Music. A message that says "Showing only music on this [device]. Show All Music." appears at the top of the screen. Tap Show All Music to see all of your music.
    • Mac: In iTunes, from the menu bar at the top of your computer screen, choose View > Only Offline Music. A message that says "Showing only music on this computer. Show all music." appears at the top of the screen. Click "Show all music" to see all of your music.
    • Windows: Hold down the Control and B keys on your keyboard to open the iTunes menu bar. Choose View > Only Offline Music. A message that says "Showing only music on this computer. Show all music." appears at the top of the screen. Click "Show all music" to see all of your music.

    When you view an item that you've downloaded to your device, you'll see an offline icon offline indicator near it, but its exact location varies. For example:

    • If you download an entire album or playlist, the offline icon appears when you're looking at the album or playlist in My Music. You'll also see an offline icon when you view a compilation, but not when you view specific genres, artists, or composers.
    • If you download a song, the offline icon appears to the right of each song title.
    • If you download songs from an album, but not the entire album, the offline icon appears to the right of just the songs that you downloaded.

    Add music from the Apple Music catalog to your library on your iPhone, iPad, iPod touch, Mac, or PC
    https://support.apple.com/en-us/HT204839

     

     

    Regards!

  • by hypatiapikake,

    hypatiapikake hypatiapikake Jan 12, 2016 1:41 PM in response to Allen A
    Level 1 (8 points)
    Mac OS X
    Jan 12, 2016 1:41 PM in response to Allen A

    Thanks very much for this answer!