HT204184: Restore your iPhone, iPad, or iPod touch from a backup

Learn about Restore your iPhone, iPad, or iPod touch from a backup
kitchenrep
Level 1 (0 points)

Q: my iphone6 will not restore from a back up because it says there is not enough room. I have 4.5GB of space available. itunes and IOS is up to date. What can I do?

my iphone6 will not restore from a back up. message says not enough space on iphone. I checked space and I have 4.5GB. IOS and itunes are up to date. What do I do?

Posted on Dec 9, 2015 7:50 AM

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kitchenrep

Q: my iphone6 will not restore from a back up because it says there is not enough room. I have 4.5GB of space available. itunes and I ... more

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  • by AmishCake,

    AmishCake AmishCake Dec 9, 2015 8:14 AM in response to kitchenrep
    Level 6 (9,376 points)
    Dec 9, 2015 8:14 AM in response to kitchenrep

    You'll need to create more space on the phone, or re-create the backup and reduce the size of the backup. If you still have the old device, you could also try syncing the content to iTunes, then sync that content to the new device instead of using a backup file.

  • by hannah from ca,

    hannah from ca hannah from ca May 28, 2016 6:38 PM in response to AmishCake
    Level 1 (4 points)
    May 28, 2016 6:38 PM in response to AmishCake

    hi, quick question. How do you reduce the size of your backup? I had to switch iphones for a short time due to irreparable damage, and my temp one has less storage space than my last one. I have all my photos saved to my PC, but I'm concerned I won't be able to access my contacts. Do you have any advice?

  • by KiltedTim,

    KiltedTim KiltedTim May 28, 2016 6:42 PM in response to hannah from ca
    Level 9 (54,777 points)
    iPhone
    May 28, 2016 6:42 PM in response to hannah from ca

    You can't. The only way to do that would be to delete content on the old phone to reduce the space required, then make a new backup.

  • by ManSinha,

    ManSinha ManSinha May 28, 2016 6:44 PM in response to hannah from ca
    Level 6 (10,250 points)
    iPhone
    May 28, 2016 6:44 PM in response to hannah from ca

    Not sure the size of an existing iTunes backup can be reduced -  AmishCake may have some insights

    If you are concerned about your contacts - sync them with iCloud and also look in the app store for a free Contacts backup app and use that to email a spreadsheet containing the current contacts to yourself for safe keeping

    To reduce the size of the backup upon RE creating it - would mean no photos, no music and other large files