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All replies
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Helpful answers
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Dec 9, 2015 11:05 AM in response to Sinuepokby pinkstones,★HelpfulApple doesn't read these forums, this is strictly a user-to-user community. That said, we'll try to help you the best we can. First things first, Cryptowall is ransomware, and it's insidious. It's called "ransomware" because it makes the victim pay money to get their files/information returned to them. It is very important that you don't give these people a dime. NOT A DIME. There is no guarantee that upon receiving "payment," you'll get your files back. Don't make yourself a victim twice over.
I haven't been able to find anything via Google on removing this particular infection from Macs, just PCs. The one thing I keep seeing over and over again however, is that it will be very difficult to undo the encryption on your files. Did you do regular backups on an external drive with Time Machine before this occurred? If you did, I would suggest you completely wipe the hard drive, going all the way back to factory settings, then restore your computer to a date before this infection occurred.
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Dec 9, 2015 11:13 AM in response to pinkstonesby Sinuepok,Thanks for answer. And unfortunately I don´t have backups, so I'm gonna wipe the HD, anyway I wanted a fresh start with my mac.
Thank you so much, for your help pinkstones...
But apple should put attention on this...
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Dec 9, 2015 11:22 AM in response to Sinuepokby JimmyCMPIT,apple.com/feedback
let them know but I don't think CRYPTOWALL 3.0 executes on a mac,
you can get it and spread to a PC but it's innocuous in OS X as it attacks VSS which is a windows service.
someone else can chime in if I'm wrong or right. I don't claim to know everything.
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Dec 9, 2015 8:43 PM in response to Sinuepokby Linc Davis,"Cryptowall" is Windows malware that has never been reported to affect OS X. Why do you think that has happened to you? Do you run Windows on this computer?
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Dec 10, 2015 11:29 AM in response to Linc Davisby Sinuepok,That´s what I knew... I use windows with Parallels Desktop, and this app can access to my OS X folders. I think this was the problem.
Cryptowall is not executing on Mac at all, but all my files were encrypted, and I never gonna pay the "rescue".
Apple Support called me about this and they say "This is not the first time for reports like yours..." We have reports from web sites with malware attacking some Java and Adobe bugs.
So, I gonna wipe mi Mac to a new start...
Be carefull with virtualization apps...
Thanks for your help.
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Apr 5, 2016 11:23 AM in response to Linc Davisby Shawody,Linc, if that is indeed the case. How do you explain that it managed to infiltrate the Library folder on the Mac system, when this was not even shared with VMWare?