HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes

Rissette

Level 1 (0 points)

Q: Redeeming credits on iTunes

I am on Family Sharing. My children have asked to purchase apps from the app store. When requesting an app I have signed in with my Apple ID to approve their purchase. The purchases keep showing up on my credit card. I have over $60 credit available on iTunes. I was under the impression that it would automatically take redeemed gift card credits before charging my credit card. This is very frustrating. How can I change this?

Thanks

Posted on Dec 9, 2015 9:43 AM

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by King_Penguin,

King_Penguin Dec 9, 2015 12:39 PM in response to Rissette
Level 10 (132,655 points)

iTunes

Dec 9, 2015 12:39 PM in response to Rissette

No, as you are the family organiser your card will be charged - if the balance was on their accounts then it would be used, but a balance on the organiser's accounts won't be used.
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by Rissette,

Rissette Dec 10, 2015 9:19 AM in response to King_Penguin
Level 1 (0 points)

Dec 10, 2015 9:19 AM in response to King_Penguin

I'm sorry. This isn't logical. Why would I want to have a charge on my credit card rather than use the credits I already have. Now I will be forced to put the credits on my children's separate apple accounts to make use of the gift cards they have received. That's completely ridiculous.
How do I go about discussing this issue with iTunes/Apple. You should at least have the choice ( a setting or something) to redeem your credits when family members ask to purchase.
So frustrating.
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by King_Penguin,

King_Penguin Dec 10, 2015 9:39 AM in response to Rissette
Level 10 (132,655 points)

iTunes

Dec 10, 2015 9:39 AM in response to Rissette

The payment methods for the organiser of family sharing are listed on this page : Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support

To leave feedback for Apple : http://www.apple.com/feedback/
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HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Q: Redeeming credits on iTunes

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by King_Penguin,

by Rissette,

by King_Penguin,

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