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Dec 11, 2015 7:44 AM in response to bearallby Nubz N.,Howdy bearall,
Sounds like a good upgrade, from an iPad 2 to an iPad Air 2. As you can receive email it shows we are part way there. Good job verifying the settings.
Please also check out the steps in this article,
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Follow these steps first:
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website and make sure that the account is active and that you're using the right password.
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
If those First steps don't help, please continue with the rest.
Let us know how it goes.
