Azure Lock

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Q: I recently changed my Apple ID, but it keeps asking for my old ID instead of my new one, is there a way to fix this?

i recently needed to change my ID because of an overcrowded school email, so I did, but when I thought it was all over and done...it started this stupid thing where it asked me for my old ID instead of the one I had changed it to. I couldn't find a way to change the email, so I chose to put in my old password for that ID, it said that one of the things I entered was incorrec. I then tried the new password for my new ID, but that didn't work either, please help me out here...

iPhone 5c, iOS 8.4.1

Posted on Dec 9, 2015 9:11 PM

I have this question too

Q: I recently changed my Apple ID, but it keeps asking for my old ID instead of my new one, is there a way to fix this?

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by norm123,

norm123 Dec 11, 2015 8:59 AM in response to Azure Lock
Community Specialists

Dec 11, 2015 8:59 AM in response to Azure Lock

Hello Azure Lock,

I understand that you are having issues with your iPhone asking for your old Apple ID. Let's see what is going on.

Now when you changed your Apple ID, did you sign out of your accounts before hand? That could be the reason why you are seeing your old Apple ID pop up. The way to fix that is to change your Apple ID back to the old temporary so you can sign out of your account. Take a look at the articles below for more details about changing your Apple ID and what to do if it asks for your old one.

Change your Apple ID
https://support.apple.com/en-us/HT202667

If you‘re asked for the password to your previous Apple ID in iCloud
https://support.apple.com/en-us/HT203828

Let me know if this works

Take care
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