Q: why cant i see my Iphone 5c as one of my device list
Hi
My I phone 5c was losing battery life so I paid early to up grade My husband wants to use it as he never had an I phone before and I found on line that it could be able to have a battery change, it now is dead and no charging happening but you need a serial number to put into the web site, I click on link that said about other devices and it has my i pods and my i phone 4s but no 5c or 6 but when I logged on today it only showed my 6
if you can help this would be great.
Kind regards
Julie
iPhone 5c
Posted on Dec 9, 2015 11:55 PM
The serial number of your phone is also listed in different places, check this article:
Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support
After that, try again to look the device up in your account info by using this page:
If still not listed, contact Apple Support about it:
Posted on Dec 14, 2015 11:34 AM