On 8 Dec 15 I updated my iPhone 6plus to the latest IOS update. Today I tried to update my VM greeting and I cannot record a new message. The only function that works is CANCEL. Pressing Record, Play or changing Custom or Default setting does nothing.
Help,
Tony O
iPhone 6 Plus, iOS 9.2
Hi tojaoc,
Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with your iPhone after a recent update. If you are having issues with your voicemail, including trying to record a new greeting, you may want to try the troubleshooting steps outlined in the following article:
Get help with visual voicemail on your iPhone - Apple Support
Regards
Voice mail greeting does not work with latest IOS 9 upgrade
