Q: Cannot downgrade iCloud storage plan
197.87 GB Available of 200 GB iCloud storage
System Preferences: iCloud: ALL check boxes are currently un-checked (iCloud Drive; Photos; Mail...)
Problem:
cannot downgrade my iCloud storage plan
Steps taken:
I've followed the steps provided by Apple at iCloud storage upgrades and downgrades - Apple Support
but I cannot complete step #5 Enter your Apple ID password, then click Manage
because it will not allow me to select the password box nor enter my password
iMac (21.5-inch Mid 2011), OS X El Capitan (10.11.1)
Posted on Dec 10, 2015 2:13 PM
by Eric Root,Solvedanswer
iTunes
The work around that has been posted is to go to Settings/iCloud on a device and make the adjustments there.
Posted on Dec 11, 2015 4:47 PM