Seattle_Scott

Q: Cannot downgrade iCloud storage plan

197.87 GB Available of 200 GB iCloud storage

System Preferences: iCloud: ALL check boxes are currently un-checked (iCloud Drive; Photos; Mail...)

 

Problem:

cannot downgrade my iCloud storage plan

 

Steps taken:

I've followed the steps provided by Apple at iCloud storage upgrades and downgrades - Apple Support

but I cannot complete step #5 Enter your Apple ID password, then click Manage

because it will not allow me to select the password box nor enter my password

iMac (21.5-inch Mid 2011), OS X El Capitan (10.11.1)

Posted on Dec 10, 2015 2:13 PM

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Q: Cannot downgrade iCloud storage plan

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