IiPad pro automatically shuts of on when watching YouTube videos longer than five min. Then restarts by itself then I have to go back into YouTube search for the video and play it again then it does it again.
iPad, iOS 9.2, iPad pro
Hello All my koi,
Thanks for using Apple Support Communities.
I understand from your post that the YouTube app on your iPad Pro is causing the iPad to restart. To help troubleshoot this issue I suggest first going through and quitting the YouTube app, and then restart the iPad.
Turn your iOS device off and on (restart) and reset
If the issue persists, then I recommend that you reinstall the YouTube app.
Delete and reinstall the app
- Tap and hold the app until it jiggles.
- Tap the
on the app.
- Press the Home button.
- Go to the App Store and download the app again.
- Wait for the app to download, then open it from the Home screen.
Contact the app developer
If you see this issue again, contact the app developer for help:
- Find the app in the App Store.
- Tap the app, then tap Reviews.
- Underneath App Store Customer Reviews, tap App Support.
If an app you installed unexpectedly quits, stops responding, or won’t open
Cheers.
iPad pro shutting off only in YouTube after 5min.
