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Helpful answers
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Dec 12, 2015 10:05 AM in response to abbey8701by jeremy_v,Hi abbey8701,
Thank you for visiting Apple Support Communities.
Is your iPhone restarting (showing the Apple logo unexpectedly) before you have to re-enter the passcode? The advice in If your iOS device restarts or displays the Apple logo unexpectedly suggests contacting Apple Support in this case:
Make sure that your device is up to date and your apps are up to date. If you still need help after updating, contact Apple Support.
Learn what to do if your device won't start up past the Apple logo or doesn't respond.
All the best.
