renoisnep

Q: How do I find answers to my question.

In iPhotos when I try slideshow it crashes

MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8.5)

Posted on Dec 11, 2015 6:23 AM

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Q: How do I find answers to my question.

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  • by Terence Devlin,

    Terence Devlin Terence Devlin Dec 11, 2015 7:28 AM in response to renoisnep
    Level 10 (139,480 points)
    iLife
    Dec 11, 2015 7:28 AM in response to renoisnep

    There are 9 different versions of iPhoto and they run on 10 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:

     

    - What version of iPhoto.

     

    - What version of the Operating System.

     

    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.

     

    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?

     

    - What steps have you tried already to solve the issue.

     

    - Anything unusual about your set up? Or how you use iPhoto?

     

    Anything else you can think of that might help someone understand the problem you have.

  • by Old Toad,

    Old Toad Old Toad Dec 11, 2015 11:32 AM in response to renoisnep
    Level 10 (140,908 points)
    Photos for Mac
    Dec 11, 2015 11:32 AM in response to renoisnep

    With the amount of information you've provided it's impossible to offer a solution.  We can't see your computer so we need to know the details of your problem and setup, i.e.:

    • what system are you running?
    • what version of iPhoto are you running?
    • what slideshow theme are you using?
    • how much free space on your boot drive?
    • how much memory do you have?
    • what fixes have you tried?
    • where is your library located? If on an external HD how is that drive formatted and connected to your Mac?
    • did you apply any updates or upgrades just prior to the problem occurring?
    • are you running a "managed" or "referenced" library?

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    • what type of Mac?

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