Apple TV gen 4 does not connect to Home library

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Apple TV gen 4 does not connect to Home library

Ok so I have several Apple TV's 2nd and 3rd gen and they connect to my iTunes library fine. I have upgrade 1 to the new Gen 4. Now that apple tv is the only one that will not connect to the itunes library. They are all on the same network (wired) and all on my itunes account and home sharing on.

not sure what the problem is but think the 4th gen does not play nicely with the network of home sharing. my mac at home is running 10.10 OS.

Please any suggestions

thanks

Posted on Dec 11, 2015 10:12 AM

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Answer 1

Dec 11, 2015 10:23 AM in response to Ogre's Den

Home sharing works fine on the Apple TV 4

The following article(s) may help you.

Troubleshooting Home Sharing

Security Software Issues

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

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Answer 2

Ogre's Den Author

Level 1

0 points

Dec 11, 2015 10:31 AM in response to Winston Churchill

Thanks I will try this

However it is strange as all the other 3 Apple TV's and 3- iphones 2- ipads work fine

so it was just strange that only the Apple TV 4th gen did not work

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Answer 3

mjkelch

Level 1

8 points

Dec 12, 2015 9:43 AM in response to Ogre's Den

Make sure you have the ATV4 update released last week, and the El Capitan update released last week for your Mac. I was having issues with home sharing but these updates fixed my problem.

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