Hi, i have a problem with my iphone, i bought it yesterday, it is free for any phone company, i try use with Telcel but only work with 3g, but dont work with 4g, someone can help me? thanks
iPhone 5s, iOS 9.2
try to reset network settings,
if doesnt work, get support with your carrier.
Wireless carrier support and features for iPhone in Latin America and the Caribbean - Apple Support
The issue is with your cell phone provider Telcel not Apple or your iphone.
hi, but when i install my sim in my another iphone, it does work very well, i dont understand whats the problem...
hi, done but i have the same problem...
Where, EXACTLY did you get the phone? What is the model listed under Settings>General>About>Model?
Different versions of the 5S are sold in different parts of the world supporting different LTE bands. I'm guessing you have a phone from another country that simply is not compatible with LTE in your country.
my iphone doesn´t work with 4g
