Incorrect Apple ID after pairing Apple Watch

Question

Level 1

26 points

Incorrect Apple ID after pairing Apple Watch

Hi there,

I have an Apple Watch but last week I gave it to my friend to try it. I forgot to unpair the watch just reset it and give it to him. Now i get back the watch and after I paired the device and accepted the terms and services I have to login to my Apple ID. But I got always the same message: Incorrect Apple ID, you can not activate apple watch with this Apple ID.

Now I ve tried everything. Reset the iphone settings, deleted the watch from icloud my devices, create new apple ID but i got always the same (even with the new apple id). So I don't have any idea how to activate the watch. I've checked activation lock is on but I dont know why because I have deleted the watch from my devices.

Thanks forward,

Armin

Apple Watch, watchOS 2.1

Posted on Dec 11, 2015 12:18 PM

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Answer 1

Nov 19, 2017 6:36 PM in response to Jonathan UK

What if they dont know the password?

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Answer 2

Jonathan UK

Level 10

164,021 points

Nov 20, 2017 1:15 AM in response to Mackenzie1225

Mackenzie1225 wrote:

What if they dont know the password?

Then follow the instructions here:

If you forgot your Apple ID password - Apple Support

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Answer 3

Jonathan UK

Level 10

164,021 points

Dec 11, 2015 2:46 PM in response to armin_zz

Hi Armin

It seems that Activation Lock may have been applied to the watch (automatically) when it was paired to your friend's iPhone.

If so, for you to be able to pair the watch to your own iPhone again, your friend will first need to deactivate the feature.

Ask them to visit https://www.icloud.com/ and sign in with their Apple ID > Settings > My Devices > Click on Apple Watch > Click on the "X" > click on Remove.

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Answer 4

armin_zz Author

Level 1

26 points

Dec 13, 2015 5:17 AM in response to Jonathan UK

Now it is okay. Thanks for your help!

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Answer 5

Jonathan UK

Level 10

164,021 points

Dec 13, 2015 5:18 AM in response to armin_zz

You are most welcome! 🙂

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Answer 6

Jan 12, 2016 10:06 AM in response to Jonathan UK

Hi Jonathan,

I am having a similar issue. I am trying to pair my watch with a new phone, but can't get past the Incorrect Apple ID. I have removed it from my icloud/device settings, changed my password, restarted both devices but still can't pair.

Any ideas?

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Answer 7

Jonathan UK

Level 10

164,021 points

Jan 12, 2016 10:10 AM in response to HoddyToddy

Hi

If you still have your old iPhone, pair the watch back to that using your original Apple ID and password, then unpair it using the Watch app. That will remove Activation Lock:

- Unpair your Apple Watch and iPhone - Apple Support

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Answer 8

Pacom711

Level 1

4 points

Oct 19, 2016 6:51 PM in response to armin_zz

yes. very irritating

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Answer 9

Dec 18, 2016 8:21 PM in response to armin_zz

Still no result even after reset

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Answer 10

ZintainUSA

Level 5

6,537 points

Dec 18, 2016 9:44 PM in response to Jackson5405

Needs more then reset....It needs to be unpaired from the phone that it was originally paired to, this will remove the lock, at that point you can pair it to a new phone.

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Answer 11

Dec 20, 2016 11:49 AM in response to armin_zz

My Apple Watch is being all janky

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Answer 12

Dec 25, 2016 10:36 AM in response to Jonathan UK

I am having the same problem but I have just got the watch new. No-one has touched the watch before me and the email I tried to use to get on the watch is incorrect.

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