Joolser

Level 1 (1 points)

Q: My iCloud is saying I have no space left in my allocated 5gb. I actually have been paying for a plan for 3 months that was meant to give me 50gb storage but this does not show up in my devices or subscriptions?

storage plan is not working

iPhone 6, iOS 9.0.1

Posted on Dec 11, 2015 3:19 PM

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Q: My iCloud is saying I have no space left in my allocated 5gb. I actually have been paying for a plan for 3 months that was m ... more

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by zinacef,

zinacef Dec 11, 2015 9:40 PM in response to Joolser
Level 5 (6,082 points)

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Dec 11, 2015 9:40 PM in response to Joolser

Try checking your purchase history first thing -- See your purchase history in the iTunes Store on a Mac or PC - Apple Support
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by Joolser,

Joolser Dec 12, 2015 3:43 AM in response to zinacef
Level 1 (1 points)

Dec 12, 2015 3:43 AM in response to zinacef

I have checked my subscription page and I am paying for 50gb storage but my devices are all saying that I only have 5gb and this space is completely full. Have been paying this subscription for 4 months..
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by zinacef,

zinacef Dec 12, 2015 6:54 AM in response to Joolser
Level 5 (6,082 points)

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Dec 12, 2015 6:54 AM in response to Joolser

That's rather odd as the additional storage should have showed even after all this time. My only other suggestion would be to contact iCloud support at http://www.apple.com/support/icloud/contact/
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