when I try to sync vis wifi my new phone asks me to sign in to an apple id that does not exist

when I try to sync me new iPhone via icloud it asks me to sign in to an apple id that no longer exists it will sink via usb

iMac, OS X Yosemite (10.10.3), photos Version 1.0 (209.52.0)

Posted on Dec 11, 2015 8:46 PM

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4 replies

Dec 13, 2015 11:32 AM in response to oreally1

Hello there oreally1,


It sounds like you getting prompted to sign in with a previous Apple ID when you sync your phone over Wi-Fi. I would attempt signing in, per the following article about that very sort of issue:


If you‘re asked for the password to your previous Apple ID in iCloud

https://support.apple.com/en-us/HT203828


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when I try to sync vis wifi my new phone asks me to sign in to an apple id that does not exist

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