Q: when I try to sync vis wifi my new phone asks me to sign in to an apple id that does not exist
when I try to sync me new iPhone via icloud it asks me to sign in to an apple id that no longer exists it will sink via usb
iMac, OS X Yosemite (10.10.3), photos Version 1.0 (209.52.0)
Posted on Dec 11, 2015 8:46 PM
by sterling r,Solvedanswer
Community Specialists
Hello there oreally1,
It sounds like you getting prompted to sign in with a previous Apple ID when you sync your phone over Wi-Fi. I would attempt signing in, per the following article about that very sort of issue:
If you‘re asked for the password to your previous Apple ID in iCloud
https://support.apple.com/en-us/HT203828
Thank you for using Apple Support Communities.
Posted on Dec 13, 2015 11:32 AM