Mac Book air Display problem

Question

Denizo. Author

Level 1

1 points

Mac Book air Display problem

Hi,

I have a LG 22MP47d-p monitor.

http://www.lg.com/hk_en/monitors/lg-22MP47D-P/technical-specifications

I was using it connecting from thunderbolt to VGA cable without any problem with my

Macbook air 11" (mid 2012)

OSX El Capitan

on 1920x1080 resolution without any problem.

Now I bought a new Macbook.

Macbook air 13" (early 2015). With the same configuration I can not see any resolution higher than 1280x1024.

I will be appreciated for any kind of help here.

Thanks,

Deniz

MacBook Air

Posted on Dec 12, 2015 1:02 AM

Reply

Answer 1

mario49

Community Specialist

Dec 13, 2015 9:25 AM in response to Denizo.

Hey Denizo.,

If I understand correctly, you are not able to get the resolution you want using an external display. I would recommend you read this article, it may be able to help troubleshoot the issue.

Get help with video issues on external displays connected to your Mac - Apple Support

Thank you for using Apple Support Communities.
Have a good one.

Reply

Answer 2

siulman

Level 1

8 points

Jul 5, 2016 4:23 AM in response to mario49

Dear all,

I have recently purchased a macbook air 11" (Early 2015) and I have exactly the same issue described here. HDMI OK, VGA NOT ok. The screen works but with bad resolution and same thing with my TV on VGA.

I also have a macbook air Early 2013 with Intel HD 5000 and it works perfect with the same monitor display.

Please, can you provide a solution? it is mandatory for me to work.

Regards,

Reply