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built-in camera problems on macbook pro 15"

I bought my mac(in august) and it's been working great until october, i believe. the built-in camera would just black out every time i'd use photobooth or facetime or skype etc. and the green light would just flicker on and off. i've tried so many things (opening a terminal and typing sudo killall VDCAssistant and a few other links/pages ive managed to find on here). yes i've made sure that it's not only with one application/program that the camera does not work with. it's been bugging me a lot recently and i would really like to solve this problem. thank you in advance 🙂

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Dec 11, 2015 9:48 PM

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1 reply

Dec 12, 2015 9:36 AM in response to jandalij

You've already used several of the possible user fixes. Check the following list for any you have not already tried. One of these will get you sorted:


(1) If restarting your Mac doesn't fix the problem,


(2) use EVERY ONE of the applicable suggestions from Apple's http://support.apple.com/kb/HT2090.


(BTW - The Troubleshooting article calls the camera an "iSight". However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)


Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.


A "Standard" user account is all you need for testing.


(3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive. Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.


(4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.



Message was edited by: EZ Jim


Mac OSX 10.11.2

built-in camera problems on macbook pro 15"

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