Q: Not 'auto' sound in snapchat videos, has to be done manually every time

I don't get sound when I open snapchat videos, except when I change my volume with the buttons. I have to do this every time, except when I'm using headphones. Is this a normal thing or not? If yes, how can I change this?

iPhone 5c, iOS 9.1

Posted on Dec 12, 2015 2:15 AM

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Q: Not 'auto' sound in snapchat videos, has to be done manually every time

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by joe_7399,

joe_7399 Dec 13, 2015 10:52 AM in response to Gaaam
Community Specialists

Dec 13, 2015 10:52 AM in response to Gaaam

Greetings Gaaam,

Thanks for using the Apple Support Communities!

I understand that the application Snapchat isn’t behaving as you would expect. To begin troubleshooting this situation, I would recommend reading over and working through the steps suggested in the following article.

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Have a great day!
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Q: Not 'auto' sound in snapchat videos, has to be done manually every time

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by joe_7399,

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