HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch
zanti77

Q: Hi i have a mac os x 10.6.8....i just got the iphone 6plus, itunes and the phone wont interface tryed to download new itunes mac says itunes updated, Help!

I have a mac 10.6.8. and just got a iphone6plus what can i do to get the old mac to interface with the new phone thank you!!

iPhone 6 Plus, Mac OS X (10.6.8)

Posted on Dec 12, 2015 4:58 AM

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Q: Hi i have a mac os x 10.6.8....i just got the iphone 6plus, itunes and the phone wont interface tryed to download new itunes mac s ... more

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  • by jason269,

    jason269 jason269 Dec 13, 2015 1:21 PM in response to zanti77
    Community Specialists
    Dec 13, 2015 1:21 PM in response to zanti77

    Hi, zanti77

     

    Thank you for visiting Apple Support Communities.  

     

    I understand you purchased a new iPhone 6 Plus and it is not recognized by your Mac.  Currently, these are the minimum system requirements for your iPhone to be recognized by your Mac.  

     

    System Requirements

    Apple ID (required for some features)

    Internet access8

    Syncing with iTunes on a Mac or PC requires:

    • Mac: OS X v10.8.5 or later
    • PC: Windows 7 or later
    • iTunes 12.3 or later (free download from www.itunes.com/download)

     

    http://www.apple.com/iphone-6/specs/

     

    I would need more information about what type of Mac you are using and the specs to provide a possible solution to this issue.  However, since you have access to the Mac App Store you may be able to update your Mac to meet the system requirements.  Take a look at the information below to better assist you with checking to see if you Mac will allow the update and how to update your OS.  You can access your serial number and specs by going into your system information.  Once you get this information, check to see if you meet the system requirements to update to the most current OS X version.   

     

    OS X: About System Information and System Profiler

     

    Upgrade to OS X El Capitan

     

    Cheers