Netflix my list issues

Question

Netflix my list issues

IN my Netflix account, which I use on my iPhone's Netflix app, I save many movies and shows on the My List section. When I am on my Apple TV and go to my Netflix app, my selections I had chosen in my Netflix account on my iPhone are not there (same login account) and the selections of movies and shows that I have access to on my iPhone's Netflix acvount are not available in my Apple TV's Netflix app, even though it is the same account. Can anyone help me understand why?

Thank

Posted on Dec 12, 2015 8:15 AM

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Answer 1

vazandrew

Level 8

40,894 points

Dec 12, 2015 8:30 AM in response to Daltwisney2002

If there is a difference that means one is accessing a different region

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Answer 2

Protodd

Level 4

2,092 points

Dec 12, 2015 8:46 AM in response to Daltwisney2002

I would suggest contacting Netflix for assistance resolving account issues related to your devices. I know mine are in sync, when I save something on my phone once I open the ATV app the lists the recently saved addition...

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Answer 3

Dec 12, 2015 8:48 AM in response to vazandrew

Where are the regions settings in Netflix? I do not see them on my iPhone app or on my Apple TV app.

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Answer 4

vazandrew

Level 8

40,894 points

Dec 12, 2015 8:58 AM in response to Daltwisney2002

It isn't a region setting in Netflix. Either there is a VPN running on iPhone or a 3rd party DNS on Apple TV

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Answer 5

Dec 12, 2015 9:12 AM in response to vazandrew

So both the iPhone and the Apple TV has to run the same VPN/DNS? Interesting, as my HBO Now on my iPhone and Apple TV are synced for favorites and lists, as is my Showtime. Just Netflix.

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Answer 6

vazandrew

Level 8

40,894 points

Dec 12, 2015 9:32 AM in response to Daltwisney2002

Didn't say that, but they are accessing different regions. Doing so will lead to performance issues and you won't find support for this here

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