When the money is going to refund using apply pay in Airbnb app?

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Level 1

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When the money is going to refund using apply pay in Airbnb app?

I have booked using Airbnb app and after that I cancel it for some reason. This app has apply pay, so from that cancellation I am still waiting the refund money. I contacted with Airbnb customer services and they said we refunded a couple days ago and you have to wait apply pay to refund it to your account. The question is When you are going to do that? and how long is going to take? What is the refund rules ?

iPhone 6 Plus, iOS 8.4

Posted on Dec 12, 2015 2:44 PM

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Answer 1

Jonathan UK

Level 10

164,015 points

Dec 12, 2015 3:00 PM in response to rayid217

Hi

This is a user-based technical support community - Apple does not formally provide technical support here.

When you use Apple Pay within apps, payment transactions are between you, the app developer and your bank (Apple Pay retains only some anonymous transaction information in order to improve Apple Pay and other products and services).

Refunds are processed to your payment card via Apple Pay. Your best solution is to contact your card issuer to check on the progress and likely timing of your refund.

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