sheinabg

Q: iMessages not delivering to one certain contact

The contact and I both have iPhone 6 and imessage turned on, and both of us can send and receive imessages from any other contact. I can receive her imessages, however when i send an imessage to them it does not deliver, and if i send it as a text message, it says it was "sent as text message" but they still dont get the text. A month ago we were able to text, but then i deleted our conversation to clear space and when i tried to text again this started happening.

iPhone 6, iOS 8.3

Posted on Dec 12, 2015 6:35 PM

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Q: iMessages not delivering to one certain contact

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  • by joe_7399,

    joe_7399 joe_7399 Dec 14, 2015 6:19 AM in response to sheinabg
    Community Specialists
    Dec 14, 2015 6:19 AM in response to sheinabg

    Greetings sheinabg,

     

    Thanks for using the Apple Support Communities!

     

    I understand that you are having an issue with Messages for one specific contact. I also know how frustrating these type of situations can be, but we are here to help!

     

    To begin troubleshooting this situation, I would suggest reading over and following the steps in the following article. 

     

    If messages won't send to a certain person or you need help with group messages

    Sometimes your messages won't send to a particular contact, or you might have issues with group messages. For example, you might reply to a group conversation and receive your own message. Or you might get a new phone number and see your old one listed as a recipient in an existing group conversation.

    Delete the conversation* that has the issue and start a new conversation: 

    1. Open Messages and look at your list of conversations.
    2. Swipe from right to left on the conversation you want to delete. Then tap Delete.
    3. Open Messages, tap  , and enter the phone number or email address of your contact or contacts. 
    4. Write a new message and tap send. 

    *When you delete a conversation, you won’t be able to recover it. If you want to save parts of conversations or their attachments, you can take screenshots. You can also touch and hold an attachment or message bubble, then tap More > Save. 

     

    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

     

    Have a great day!