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karenflade

Q: I see a black screen, but can hear alerts, sounds, and vibrations

I had an issue opening a GarageBand and so I pressed the home button but nothing happened. So I pressed the sleep/wake button and the screen went black.

 

The screen has not come on again. But I can hear my phone ring and the vibrate/silence button responds. I even tried to charge and I hear the charging sound but no light on the screen.

 

This happened less than 4 hours from time of purchase. The phone did not fall down.

 

Please help.

iPhone 6s, Rose gold 128GB

Posted on Dec 12, 2015 10:29 PM

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Q: I see a black screen, but can hear alerts, sounds, and vibrations

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