X.xoxo.X
Level 1 (0 points)

Q: Wifi button greyed out

If my wifi button grey out, and I tried all types, rebooting resetting and it doesn't work. Does it mean I will need to get a new phone or is it still fixable?

iPhone 6, iOS 9.2

Posted on Dec 12, 2015 8:24 PM

Close
X.xoxo.X

Q: Wifi button greyed out

  • All replies
  • Helpful answers

  • by AJ397,

    AJ397 AJ397 Dec 12, 2015 8:32 PM in response to X.xoxo.X
    Level 5 (6,249 points)
    Accessibility
    Dec 12, 2015 8:32 PM in response to X.xoxo.X

    It sounds like you have done every thing this support article recommends. At this point I would recommend making a Genius Bar appointment or visit your local Apple authorized service provider. -AJ

  • by FishingAddict,

    FishingAddict FishingAddict Dec 12, 2015 8:47 PM in response to AJ397
    Level 4 (1,579 points)
    Mac OS X
    Dec 12, 2015 8:47 PM in response to AJ397

    Per AJ397's suggestion, it's time to take the phone to the Apple Store for a hardware test.

     

    I personally had this exact thing happen to my iPhone 4S a few years ago.  The Genius Bar hardware test revealed that my wireless radio had failed and the iPhone was replaced on the spot.

     

    Just make sure to do an iTunes backup prior to your appointment in case your phone needs to be replaced.  This will allow you to restore your backup if your phone is replaced under warranty.