Janthea

Level 1 (17 points)

iCloud

Q: Help - can't access iTunes after latest version update.

I updated iTunes on my computer the other day and now I cannot access the Store.

iPhone 6, Windows 10, iPod Touch, iPad, iPad mini

Posted on Dec 13, 2015 4:02 AM

I have this question too

Q: Help - can't access iTunes after latest version update.

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Helpful answers

by mario49,

mario49 Dec 14, 2015 1:29 PM in response to Janthea
Community Specialists

Dec 14, 2015 1:29 PM in response to Janthea

Hi Janthea,

Thank you for using Apple Support Communities. Based on what you stated, it seems you are not able to access the iTunes Store. I would recommend you read this article, it may be able to help troubleshoot the issue.

If you can’t connect to the iTunes Store - Apple Support

Cheers
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