mrthayer

Q: Problem because of two different iCloud accounts.

On my iPhone I have an iCloud account that uses an old @mac.com email.  While on my iPad, my iCloud account uses my Gmail account.  I would like my iPhone and iPad to use the same iCloud.com account and I want that account to use only my @gmail not my @mac email.  Unfortunately, I can't seem to fix this problem.

 

I have tried the following:

 

  1. I logged into iCloud.com with the @mac.com email and attempted to add the @gmail account.  The response I get is, "This email account is already being used by another Apple ID."  (Yes, that would be me.)
  2. I logged into iCloud.com with the @gmail.com email and attempted to add the @mac.com email.  The response I get is, "You cannot use this email address.  Please try again using a different email address."

 

I would really like to delete the @mac.com account entirely and only use the Gmail account for iCloud.  Your help would be very much appreciated.

 

Respectfully,

 

mrthayer

iPhone 5s

Posted on Dec 13, 2015 7:40 PM

Close

Q: Problem because of two different iCloud accounts.

  • All replies
  • Helpful answers