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Helpful answers
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Dec 15, 2015 8:32 AM in response to PortugueseInCalgaryby jeffd55,Hello PortugueseInCalgary,
Thank you for using Apple Support Communities.
I see that you are having issues with connecting to your corporate Exchange account on your iMac. You can use the following Apple Support article to troubleshoot your email connection issues.
If you can’t send or receive email on your Mac
Additionally, the following article from the Microsoft support site seems to relate to the issue you describe.
Outlook for Mac 2011 on OS X 10.11 hangs during account sync operation
Regards
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Dec 15, 2015 12:35 PM in response to jeffd55by PortugueseInCalgary,Thank you, Jeff!
My problem, however, is slightly different from the ones described in the article. Mail connects to Gmail and iCloud in seconds, but it takes ages to connect to my Exchange account. This only happens on my iMac. My MacBook works fine (and I've checked the settings are exactly the same).
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Dec 19, 2015 2:53 PM in response to PortugueseInCalgaryby jeffd55,Hey PortugueseInCalgary,
It looks like at this point you might want to try another of our support options: https://getsupport.apple.com
Cheers
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Dec 22, 2015 8:59 AM in response to PortugueseInCalgaryby PortugueseInCalgary,There was an interesting update to this... I usually have both my iMac and my MacBook connected to my Exchange account at the same time. Today, I had shut down my MacBook and I've turned on my iMac. Surprise, surprise!!! My Exchange account on my iMac works perfectly!!! I've turned on my MacBook and it is also working perfectly...
Not sure how long this is going to last, but I'm happy for now...
Does any of this make any sense???
