Supercrazy370
Level 1 (0 points)

Q: The song I bought is now a remix?

A long time ago I bought Make it Bun Dem the original version, I now have a new laptop and proceed to install everything, but when I started to download the song it now says remix and it's no longer the song I bought originally.

HP Laptop, Windows 10

Posted on Dec 13, 2015 10:28 PM

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Supercrazy370

Q: The song I bought is now a remix?

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  • by Brett L,

    Brett L Brett L Dec 15, 2015 9:05 AM in response to Supercrazy370
    Community Specialists
    Dec 15, 2015 9:05 AM in response to Supercrazy370

    Howdy Supercrazy370,

     

    It sounds like you purchased one version of this song some time ago and are attempting to download it again from the iTunes Store, but the song that is downloading is not the one you originally purchased. Is that correct?

     

    If you still have the computer that had the previous version on it, you can move the song from it to the new laptop. Use the methods in this article - How to move your iTunes library to a new computer. I would suggest using the external hard drive.

     

    If the song on the old computer is no longer available, you will need to contact the iTunes Store support group for help with downloading the correct version. Use this page to start your request - Apple - Support - Topic Selection

     

    Thanks for using Apple Support Communities.

     

    Best to you.