mail won't show one of my 4 gmail accounts

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mail won't show one of my 4 gmail accounts

I have transferred my data/setting from my old macbook to my new macbook pro (OS X Capitan V 10.11) using cable and everything went smooth except that i miss one of my gmail account on Mail (Version 9). Note that I have the other 4 gmail accounts and both professional ones).

When i try to "add count" i see "account already exists". Indeed when i go to Mail/accounts i can see all of them nicely. Also logged in (put the password) on the "faulty" gmail but without success. Also restarted Mail afterwards to check. also read the comments and cannot see something similar (1out of 4 gmail)

can someone please help me

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Dec 14, 2015 1:51 AM

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Answer 1

norm123

Community Specialist

Dec 15, 2015 11:15 PM in response to nhatza

Hello nhatza,
That is strange that you are not seeing your email showing up in the Mail app. Let's see if we can get it sorted out.
Now the first thing I would try is to remove your Gmail account from System Preferences. Open up System Preferences > Internet Accounts, select the account that is not working and then click the Minus (-) button to remove the account. Add the email account back in to add the account to see if it starts downloading your messages.
Take a look at the articles below for more details on the Internet accounts pane and also troubleshooting options for the Mail app.
OS X El Capitan: Internet Accounts preferences
https://support.apple.com/kb/PH22117
If you can’t send or receive email on your Mac
https://support.apple.com/en-us/HT204075
Take care

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Answer 2

nhatza Author

Level 1

0 points

Dec 15, 2015 11:19 PM in response to norm123

Thanks Norm123

A few secs ago I did something similar:

went to preferences, internet accounts, found the missing one and simply clicked/unclicked the "mail" "notes" etc. Then restarted my computer and i could get the email account in my "mail"

Thanks a million for the time in helping me

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Answer 3

norm123

Community Specialist

Dec 16, 2015 6:41 AM in response to nhatza

Hey nhatza,
It was not problem with the assist and glad you got it sorted out.
Take it easy

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