Hello there, Tricia.
Thanks for reaching out to Apple Support Communities.
It seems like you are having issues seeing both shared and individually purchased content on your iPad, as a member of Family Sharing. The following Knowledge Base article offers up some great pointers and advice for what to do when you are not seeing purchased content on your device:
If you don‘t see your family‘s shared content
Start with these initial recommendations:
When your family members join Family Sharing, they should confirm the Apple ID that they want to use for iTunes, Apple Music, iBooks, and App Store purchases. Even if they're signed in with the same Apple ID for iTunes and iCloud, they need to confirm their iTunes information before they can share their content.
- On an iPhone, iPad, or iPod touch with iOS 8 or later, they can tap Settings > iCloud > Family, then tap their name to confirm or change the Apple ID that they want to use to share content.
- On a Mac with OS X Yosemite or later, they can go to Apple menu > System Preferences > iCloud > Manage Family, then click their name to confirm or change the Apple ID that they want to use to share content.
If you still can't see your family member's content, it might be for one of these reasons.
Use these steps to check your iTunes Store country:
- On your iPhone, iPad, or iPod touch, tap Settings > iTunes & App Store, then tap your Apple ID. Tap View Apple ID, then tap Country/Region. If asked, enter your Apple ID password.
- On your Mac, open iTunes, click Account > Sign In and enter your Apple ID. Then click Account > View Account. If asked, enter your Apple ID password. You'll see the Country/Region field on the Account Information page.
Make sure that you and your family members have the same country or region for your Apple ID. If you need to, you can change the country of your Apple ID.
Make sure that you're signed in to the iTunes Store using the same Apple ID that you selected for sharing content with your family.
To check which Apple ID you selected for Family Sharing on your iPhone, iPad, or iPod touch, tap Settings > iCloud > Family, then tap your name. Then go to Settings > iTunes & App Store and make sure that you're using the same Apple ID in the iTunes Store.
To check which Apple ID you selected for Family Sharing on your Mac, go to Apple menu > System Preferences > iCloud > Manage Family, then click your name. Then open iTunes, iBooks, or the Mac App Store and make sure that you're using the same Apple ID in the store.
To check which Apple ID you selected for Family Sharing on your Apple TV (4th generation), go to Settings > Accounts > iTunes and App Store, then click your name.
If you still can't see or download your family's shared content or use Apple Music, sign out of the iTunes & App Store, then sign back in.
To sign out on your iPhone, iPad, or iPod touch, follow these steps:
- Go to Settings > iTunes & App Stores.
- Tap your Apple ID > Sign Out.
- Enter your Apple ID password, then select Sign In.
To sign out on your Mac, follow these steps:
- Open iTunes.
- Click Account > Sign Out.
- Click Account again > Sign In.
- Enter your Apple ID and password, then select Sign In.
To sign out on Apple TV (4th generation), follow these steps:
- Go to Settings > Accounts > iTunes and App Store.
- Choose Sign Out.
- Choose Sign In.
- Enter your Apple ID and password, then select Sign In.
Make sure that you sign in to the iTunes Store using the same Apple ID that you selected for sharing content with your family. You don't need to sign out of any other services that use your Apple ID, such as iCloud or iMessage.
Kind Regards.
