ATinAcadia
Level 1 (0 points)

Q: Guided Access Issue

I have several students using iPads as communication device and they are all locked into the communication app with Guided Access. When the battery dies or a use the on/off button to put the iPad to sleep the iPad goes out of Guided Access. How can I prevent this? I want the iPad to stay in Guided Access no matter what unless I put the code in.

Denise

iPad 2 Wi-Fi, iOS 9.1, as well as IPad Air and Minis

Posted on Dec 14, 2015 7:15 AM

Close
ATinAcadia

Q: Guided Access Issue

  • All replies
  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Dec 15, 2015 2:46 PM in response to ATinAcadia
    Community Specialists
    Dec 15, 2015 2:46 PM in response to ATinAcadia

    Hello Denise,

    Thanks for using Apple Support Communities.

     

    I understand from your post that when the iPads that your students are using with Guided Access, it then gets disabled when the device runs out of power or goes to sleep.  You can prevent Guided Access from going to sleep during a session when setting up Guided Access, as shown below:

     

    Set up Guided Access

    Tap Settings > General > Accessibility > Guided Access to set up Guided Access. From there, here's what you can do:

    • Turn Guided Access on or off 
    • Set a passcode that controls the use of Guided Access and prevents someone from leaving an active session
    • Set whether the device can go to sleep during a session

    Use Guided Access with iPhone, iPad, and iPod touch

     

     

    Take care.