shuaichen

Q: My caps lock can not respond quick.

My caps lock button can not respond quickly and need to press several times then it would work.

why does these happen? Can I return for repairing?

Mac Pro, OS X El Capitan (10.11.2)

Posted on Dec 14, 2015 6:39 AM

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Q: My caps lock can not respond quick.

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  • by pedro d,

    pedro d pedro d Dec 15, 2015 1:55 PM in response to shuaichen
    Community Specialists
    Dec 15, 2015 1:55 PM in response to shuaichen

    Hello there, shuaichen.

     

    It sounds as if you are having issues with the Keyboard on your MacBook Pro having a Caps Lock key that is not responding. The following Knowledge Base article offers up some good recommendations:

     

    If your Apple wireless mouse, keyboard, or trackpad aren‘t working as expected

     

    Your keyboard has one or more keys that don't respond

    Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

    1. Choose System Preferences from the Apple menu, then select Language & Text.
    2. Select Input Sources.
    3. Select the Keyboard & Character Viewer checkbox.
    4. Enable the input source for the keyboard layout you're testing by selecting the checkbox next to it.
    5. Make sure that "Show Input menu in menu bar" is enabled.
    6. Choose Show Keyboard Viewer from the Input menu in the menu bar.  
    7. The Keyboard Viewer showing the keyboard layout appears on your display.
    8. Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.

    Notes:

    • If the mouse keys feature in the Universal Access System Preferences pane is enabled, many of the keyboard keys may not respond as expected.
    • If issues persist, try starting up your Mac in single-user mode to see whether a software issue is causing the issue.

     

    Thanks for participating in Apple Support Communities.

     

    Kind Regards.