Item Not Available: Apple Music error

That is probably the fix I will end up applying too, but Slacker.

simple as that - perfect. Thx!

I Have the same issue , i from brazil , all the songs i put in my iphone using the itunes in pc get this same status "item not avaible" how can i fix that?

I posted solution on 1st page.

I had exact same problem, all songs on iMac in iTunes played, but some greyed out on iphone with response "item not available". A few minutes ago I plugged the iPhone in to iMac and let it sync. Took 2 tries, but it finally synced and all songs play on iPhone now.

My solution to this problem was the same as yours. New iPhone 6 128gb, most of my music collection (~50gb) is ripped CDs in my iTunes. I synced once and most music on my phone said item not found, so I just synced a second time and now all my music seems to be on my phone.

I have same problem with that!

Thing i do and worked for me,you can try also it's super easy

When you open Music and i dont know how you have organize your playlist,but where you see "Songs" Click on that and it will show you first : Artists : Second : Songs: And third "Only downloaded music" At that point enable it and evoola all items should be visible and able to play 🙂 Work for me! Cheers

I have same problem with that!

Thing i do and worked for me,you can try also it's super easy

When you open Music and i dont know how you have organize your playlist,but where you see "Songs" Click on that and it will show you first : Artists : Second : Songs: And third "Only downloaded music" At that point enable it and evoola all items should be visible and able to play 🙂 Work for me! Cheers

Hi Voolay.

I have the same problem. Very frustrating.

I don't see Update iCloud Music Library as a choice under File. Even when pressing ALT. You say press ALT. Press alt when? While holding down anything? I'm in iTunes 12.2.2. It says I am up to date. I'm on OSX 10.7.5

Thanks,

Ron

Ron Pedley wrote:

Hi Voolay.

I have the same problem. Very frustrating.

I don't see Update iCloud Music Library as a choice under File. Even when pressing ALT. You say press ALT. Press alt when? While holding down anything? I'm in iTunes 12.2.2. It says I am up to date. I'm on OSX 10.7.5

Thanks,

Ron

You have to go to FILE then LIBRARY then the option to Update iCloud Music Library will appear. It is not in the actual FILE menu.

Hi Swandy,

I'm experiencing the same issue - greyed out songs. My iTunes version is the latest - 12.3.2.35 - and, like Ron, I also do not have "Update iCloud Music Library" as an option when clicking on File in iTunes. The options when choosing File>Library are: Organize Library; Export Library; Import Playlist; Export Playlist; Get Album Artwork.

When you say, "It is not in the actual FILE menu," which other FILE option are you speaking of? Could the issue be connected to not have an Apple Music account?

Thanks for your help!

Yes I see the same as Venus under File>Library. That's why I was wondering if ALT is pressed with another key to get Update ICloud Music Library to come up.

Thanks

Ron

I'm relatively sure the only way this can be fixed is by subscribing to itunes match for $25/year, which is pretty terrible, but its WAY better than carrying around a second device.

Well, I have a long story about this, plus the solution.

One day I turn on my iPhone and get the message "Subscribe to Apple Music!" I was already subscribed, so I clicked on the link to see what happens. Sure enough, it tells me that I am already subscribed. I think nothing of it until later, when I find most of my music (mostly ripped from my own CDs) grayed out and the message Abdulziz quotes, "Item not available."

I tried to sync. It would not sync. I tried restoring the software on my iPhone. Still would not sync. So I called Apple and was on the phone with a senior advisor for six hours with a few short breaks. She could not solve it. Sent a program to record processes on my computer and said she would send it to software engineers and get back to me within 48 hours. (She also promised me a $100 gift certificate when it was solved).

No reply after 48 hours. I called Apple, and they said the engineers were still working on it. So I tried a few things myself. First I tried using home sharing to move the music. No dice, the little moving circle got hung up halfway through. I tried sharing the music to an old computer I have, and then syncing my iPhone. The music shared ok, but again would not sync (got hung up on "Preparing to copy," or "Applying changes.")

This told me that the problem was with my iPhone or my music library. I plugged a (very) old iPod touch into my computer to see if it would sync my iTunes library. Sure enough, in 10 minutes the whole library was synced. Then I tried it with my iPad. Again, 10 minutes did it.

So I plugged in my iPhone, clicked "Restore software," and then "Restore as new iPhone." I ALSO declined to copy settings (which was the difference from the first restore). Then, as soon as the iPhone was responding at all, I synced all of my music successfully. I made sure "Show Apple Music" was off, and that "iCloud music" was off. I will never use either of those two monsters again!! Then I completed the sync and added my apps back, and now everything works.

Apple reports that software engineers are still working on it, even though i told them it is solved. They will not give me my $100 until the engineers check in.

I'm going to subscribe to Spotify.

I resynced the music I wanted and everything worked fine!!