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llp1953
Level 1 (1 points)

Q: Home sharing not working after following all the apple support steps

I followed all the steps outlined in support for troubleshooting why home sharing is not working.  Nothing helped. Any more ideas? Have updated iTunes on both pc and laptop and both are running Windows 10

Posted on Dec 14, 2015 11:03 AM

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llp1953

Q: Home sharing not working after following all the apple support steps

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  • by lighthouserice,

    lighthouserice lighthouserice Dec 15, 2015 4:14 AM in response to llp1953
    Level 1 (19 points)
    Mac OS X
    Dec 15, 2015 4:14 AM in response to llp1953

    You may try turning off your firewall. This is what worked for me when my apple tv wouldn't load my itunes library.

  • by Cposkozim,

    Cposkozim Cposkozim Dec 17, 2015 6:54 AM in response to lighthouserice
    Level 1 (0 points)
    Dec 17, 2015 6:54 AM in response to lighthouserice

    To be clear - Did you turn off your firewall on your mac or is there an option to turn off firewall on the Apple TV?

  • by lighthouserice,

    lighthouserice lighthouserice Dec 17, 2015 8:43 AM in response to Cposkozim
    Level 1 (19 points)
    Mac OS X
    Dec 17, 2015 8:43 AM in response to Cposkozim

    I did turn off my firewall on my imac. System preferences, Security & Privacy, Firewall.

  • by Auggie28,

    Auggie28 Auggie28 Aug 2, 2016 9:11 PM in response to lighthouserice
    Level 1 (4 points)
    Aug 2, 2016 9:11 PM in response to lighthouserice

    I know this is a late response. It seems a lot of people are having the same issue.

     

    I also had this problem recently after adding McAfee Internet Security on my MAC.  You might have two firewalls in place: (1) the one on your MAC and (2) a secondary firewall such as McAfee, Norton or other application.  Your secondary firewall might be setting up your internet connection as a public network, blocking out all incoming connections.  If you set your secondary firewall as a home/work network - you home sharing should work as intended.

     

    Good luck and hopefully this helps.