HT204447: If you can’t change your iTunes Store country or region

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JLDuhon

Q: How do I cancel my Apple Music Trial membership NOW

I need to cancel my Trial membership NOW and not wait until the 3 month period because I need to change my App Store Country NOW

Posted on Dec 14, 2015 3:21 PM

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Q: How do I cancel my Apple Music Trial membership NOW

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  • by modular747,

    modular747 modular747 Dec 14, 2015 3:29 PM in response to JLDuhon
    Level 6 (19,319 points)
    iPad
    Dec 14, 2015 3:29 PM in response to JLDuhon

    NOW do this:  Settings > Music > Show Apple Music > OFF

  • by swandy,

    swandy swandy Dec 14, 2015 9:10 PM in response to modular747
    Level 4 (1,536 points)
    Apple Music
    Dec 14, 2015 9:10 PM in response to modular747

    modular747 wrote:

     

    NOW do this:  Settings > Music > Show Apple Music > OFF

    Uh no - that will stop the subscription, only turn it off for that device. He has to go to his Apple ID settings in iTunes (either on his iPhone or on a computer), go to Subscriptions and tap Manage. There he will find the option to cancel Auto Renewal of his Apple Music subscription.

    But I don't believe that that will turn it off NOW. He might have to contact Apple Support to actually do that.

  • by modular747,

    modular747 modular747 Dec 14, 2015 10:08 PM in response to swandy
    Level 6 (19,319 points)
    iPad
    Dec 14, 2015 10:08 PM in response to swandy

    That will allow him to change the country setting in the iTunes Store now, which is what he was asking.

  • by JLDuhon,

    JLDuhon JLDuhon Dec 15, 2015 2:51 AM in response to swandy
    Level 1 (0 points)
    Dec 15, 2015 2:51 AM in response to swandy

    Exactly - if you are in the Free Trial Membership, there is no option to Cancel Auto Renew. There is no option to do anything. And if you try to change Countries, it will not let you because you have a Membership. You are caught because you can't cancel the Free Trial Membership - so you can't change country stores for 3 months.

  • by JLDuhon,

    JLDuhon JLDuhon Dec 15, 2015 2:52 AM in response to modular747
    Level 1 (0 points)
    Dec 15, 2015 2:52 AM in response to modular747

    Not if you are in the Free Trial Membership period of 3 months. You have to wait until the 3 months is over to cancel it. I need to cancel it before then (now) as I need an App in another Apple Store/Country.

  • by swandy,

    swandy swandy Dec 15, 2015 6:09 PM in response to JLDuhon
    Level 4 (1,536 points)
    Apple Music
    Dec 15, 2015 6:09 PM in response to JLDuhon

    JLDuhon wrote:

     

    Not if you are in the Free Trial Membership period of 3 months. You have to wait until the 3 months is over to cancel it. I need to cancel it before then (now) as I need an App in another Apple Store/Country.

    Then I suggest you contact Apple Support and see if they can help you.