HT204447: If you can’t change your iTunes Store country or region
Learn about If you can’t change your iTunes Store country or region
-
All replies
-
Helpful answers
-
Dec 14, 2015 3:29 PM in response to JLDuhonby modular747,NOW do this: Settings > Music > Show Apple Music > OFF
-
Dec 14, 2015 9:10 PM in response to modular747by swandy,modular747 wrote:
NOW do this: Settings > Music > Show Apple Music > OFF
Uh no - that will stop the subscription, only turn it off for that device. He has to go to his Apple ID settings in iTunes (either on his iPhone or on a computer), go to Subscriptions and tap Manage. There he will find the option to cancel Auto Renewal of his Apple Music subscription.
But I don't believe that that will turn it off NOW. He might have to contact Apple Support to actually do that.
-
Dec 14, 2015 10:08 PM in response to swandyby modular747,That will allow him to change the country setting in the iTunes Store now, which is what he was asking.
-
Dec 15, 2015 2:51 AM in response to swandyby JLDuhon,Exactly - if you are in the Free Trial Membership, there is no option to Cancel Auto Renew. There is no option to do anything. And if you try to change Countries, it will not let you because you have a Membership. You are caught because you can't cancel the Free Trial Membership - so you can't change country stores for 3 months.
-
Dec 15, 2015 2:52 AM in response to modular747by JLDuhon,Not if you are in the Free Trial Membership period of 3 months. You have to wait until the 3 months is over to cancel it. I need to cancel it before then (now) as I need an App in another Apple Store/Country.
-
Dec 15, 2015 6:09 PM in response to JLDuhonby swandy,JLDuhon wrote:
Not if you are in the Free Trial Membership period of 3 months. You have to wait until the 3 months is over to cancel it. I need to cancel it before then (now) as I need an App in another Apple Store/Country.
Then I suggest you contact Apple Support and see if they can help you.